Forum Widgets
Discusiones recientes
Landline Change to T-Mobile
I want to change my Verizon landline to a T-Mobile service. I currently have a T-mobile cell phone service and 5G Internet. Has anyone obtain a landline with T-Mobile and how/what did you do. I also want to retain my home phone number. GraciasSolvedsoaringpilot51Hace 2 añosNetwork Novice13KViews0likes9Comentarios
Transfer / migrate from the physical sim to eSIM
Hello! I have the physical t-mobile SIM and I want to transfer phone number to my eSIM account / to convert it into eSIM. At the moment I have two tmobile accounts and numbers, is it possible to merge em? (both accounts are prepaid) I talked to the tech support - and every time I called I had a different information: 1st time i was told that in 24hrs everything would be done smoothly (nothing happened so I called again) 2d time I was told that T-Mobile doesn't support a feature to transfer the physical sim into the eSIM (when both numbers are tmobile numbers) before the first call I tried to reach a text support online - they also didn't resolve any questions and just said that tmobile doesnt fully support eSIM. What is the truth here? Is it really not possible? Also an extra eSIM question - if I want to use the same eSIM on a different phone, how to achieve it? Or it is impossible now to perform any kind of eSIM transfers? Thanks for understanding.Solved_dcHace 6 añosRoaming Rookie12KViews0likes12Comentarios
Will a prepaid walmart tmobile phone work by just putting in my existing tmo sim card in it?
My android moto phone is getting old and isn't updating so I found a prepaid tmo samsung A13 at Walmart. Is this new phone "locked" into having to start a new prepaid plan or can I just simply put my existing postpaid sim card into it and turn it on and i'll have my same service? ¡Gracias!SolvedcaptainronmHace 3 añosTransmission Trainee10KViews0likes7Comentarios
Código postalHace 2 añosNetwork Novice8.3KViews0likes2Comentarios
Replacing SIM card
I'm overseas right now and I lost my SIM card some few days ago (using an international one at the moment). How can I get it replaced when I'm back in the U.S.A? I had a physical SIM card for a prepaid plan, and would like to keep the same phone number I had on that SIM card.SolvedEvalyn_0556Hace 5 mesesNewbie Caller7.3KViews0likes6Comentarios
Prepaid Plan: Whitelisted vs Data
Hello. I apologize if this question has already been asked and answered--I just couldn't find a satisfactory answer through a quick search or when calling T-Mobile customer service. I just signed up for a $10 Connect prepaid plan with 1GB of data. On the usage details (under data), I see both categories called "whitelisted" and "data" under category for the service of internet access (a copy of the usage detail is attached). Can anyone give me an easy to understand explanation of why there is two categories of "whitelisted" and "data," both of which really reduces the overall data anyway? One site (https://techshift.net/what-is-t-mobile-whitelist-and-regular-usage/) seems to indicate that "whitelisted" "doesn't count towards a plan's data bucket." I'm not sure what that really means or if it is even accurate since there aren't many similar explanations that I could find. Any assistance would be appreciated.SolvedfatherluHace 3 añosNewbie Caller6.7KViews0likes8Comentarios
T-Mobile AAA Year on Us Promotion Code: Not Working for Me
Anyone know the secret to get the T-mobile AAA Year on Us" promotion (one year AAA membership free) to work? I have Magenta 55+, so appear to be eligible for the offer. I used the link provided https://promotions.t-mobile.com/thanksbut clicking on it simply generated for me an error message "code invalid" (see below). A call to the T-mobile number provided took me to their call center (Philippines) but the nice person there had no clue how to fix the problem, beyond texting me a link that when clicked generated the same error message. Frustrating!4.4KViews2likes23ComentarioseSIM not installed when using T-Mobile eSim app
I have just enrolled for a prepaid account using T-Mobile eSim app. All the process seemed to work fine (I got a phone number and had my CC charged) but in the end there was some kind of problem installing the new eSim on my iPhone. Now it seems I am locked out of service, since the app requires a different e-mail and the creation of a new account to run again. How can I get the eSim for my existant and already paid for prepaid phone number now?SolvedspbrflyerHace 6 añosRoaming Rookie4.3KViews0likes22Comentarios
Esim with existing t-mobile number?
Currently have a simply prepaid plan with T-mobile that I am very happy with. It uses an old fashioned SIM card. Looking to buy a new apple phone and use the eSim technology. It looks like my plan is offered on eSim. Question is - can I keep my existing number? I know you can port an existing number but this is essentially porting from T-mobile to t-mobile. Want to be sure before I drop $700. Has anyone done this and if so how?SolvedbahajohnHace 6 añosNetwork Novice3.5KViews0likes6Comentarios
