Forum Discussion

23_year_custome's avatar
23_year_custome
Network Novice
Hace 2 años

Is it just me

Or is T-Mobile for business customer support the worst? I've been trying to get an issue solved for 4 months. 4 MONTHS… I've been on hold for over 3 hours this evening after a total of 20 calls over 4 months. This is like a full-time job at this point. I'm just ughhh… 

  • gramps28's avatar
    gramps28
    Router Royalty

    What's the issue? This is basically a user to user forum with some T-Mobile moderation that don't have account access.

  • pfpsteve's avatar
    pfpsteve
    Network Novice

    Well 23 years has my 21 years beat however I can agree the Business customer care is a complete joke.

    Since 5-22 I haven't been able to login to see a bill was able get on auto pay then. Since then I have been getting the run around. After my dedicated Business care rep closed the ticket today I get to start over again.