Forum Discussion
Anyone else have a terrible time cancelling!!???
I cancelled home internet which by the way is atrociously awful. Things should go ok right? I cancelled 3 weeks early and sent in the device to the store. Again 3 weeks early. Next thing I know I get...
There are two cycles. A use cycle and a bill cycle. If you go by bill cycle this is what happens.
For example my use cycle starts on the 11th and ends on the 10th. If I cancel anywhere after the 10th it's the following bill not to current bill you haven't gotten yet. You paid for Aug-Sept while in the Sept-Oct use cycle, and cancelled during that time.
