Forum Discussion
Apple TV+ on Us: for Magenta Max subscribers! Fine Print states Apple TV app registration? How can I resolve this issue without having an Apple device to load this app? Please advise!
20220901
Redeeming this offer is more confusing that it needs to be...the fine print states signing up for Apple TV app. But it would best to DIRECT subscribers to the "Activate your Apple TV+ subscription below. I couldn't erase this post but I figured it out myself so hopefully someone else that is confused will read this and see my STEP by STEP solution:
Go to home page and scroll down to the graphic below for Activate your Apple TV+ subscription. Step 1: click on wireless link if you are a current Magenta MAX subscriber and then follow prompts. It will convert your current 1 year FREE Apple TV+ account that states you will be charged $4.99 to a credited by T-Mobile account. Instead I was pulled into the fine print graphic that states registration via Apple TV app. You don't need to do that. Just follow the link in the Activate your Apple TV+ subscription graphic that I just mentioned above to process this new feature. Anyhow good luck to you all. Hope this helps others.
Magenta MAX subcriber
I couldn't erase this but I resolved it myself. Hopefully others that are confused by the fine print will see this and will find this helpful. I am reposting the solution I imbedded into the question I asked above:
20220901
Redeeming this offer is more confusing that it needs to be...the fine print states signing up for Apple TV app. But it would best to DIRECT subscribers to the "Activate your Apple TV+ subscription below. I couldn't erase this post but I figured it out myself so hopefully someone else that is confused will read this and see my STEP by STEP solution:
Go to home page and scroll down to the graphic below for Activate your Apple TV+ subscription. Step 1: click on wireless link if you are a current Magenta MAX subscriber and then follow prompts. It will convert your current 1 year FREE Apple TV+ account that states you will be charged $4.99 to a credited by T-Mobile account. Instead I was pulled into the fine print graphic that states registration via Apple TV app. You don't need to do that. Just follow the link in the Activate your Apple TV+ subscription graphic that I just mentioned above to process this new feature. Anyhow good luck to you all. Hope this helps others.
It was able to work for me. I removed the Apple TV+ from my add-ons. I hit confirm. I then went back in and added the free benefit to my add-ons and I was able to get a link to re-attach my free Apple TV + subscription with a link and a couple of verification texts.
I was able to register and get a verification code by using the Edge browser on a Windows PC. I had used Firefox and been able to watch previously, but it stopped working. I deactivated my account then re-registered using Edge. Not sure if it is the browser itself, if I had a plugin on Firefox that was causing issues, or if I will lose it again in a day or two-but it's working now.
Yes it says, but you have to use the Apple TV website to USE. You need an iDevice to REGISTER.
In the FAQ section of the T-Mobile site it states Apple TV+ is available to Andoid users, too.
I was able to download the app on my Windows laptop and I still can't get it to work.
Apple requires you to sign up and set up using the Apple TV app. They only make it avaible to iDevices .
I’m so confused. I can’t find a way to get a subscription without downloading the app, which I can’t do on my Android devices.
Dlbwilson wrote:
Apple says talk to TMobile.
It's Apple's Policy to register with an iDevice not T-Mobile. T-Mobile cant help you with Apple Policies.
Apple says talk to TMobile.
smalone4 wrote:
Why would I get an email today saying you are giving me a benefit of Apple TV plus on you and then tell me, nope, you can't get it? Very frustrated!
Talk to Apple. They want you to buy their products… People been complaining about Music for example they finally caved and now you can get Apple Music on other device.
Why would I get an email today saying you are giving me a benefit of Apple TV plus on you and then tell me, nope, you can't get it? Very frustrated!
