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I have to agree on this topic. Why is T-Mobile being this way to us? I am 36 and been on T-Mobile since I was 19. Moreover I got the text from T-Mobile that my bill is pass due, pay now or my line will be suspended. That was two days ago. This morning I paid my passed due amount and ten minutes ago I get a automated call from T-Mobile that my line is going to be suspended. WTF T-Mobile? This is frustrating… I'm considering on checking out what Verizon can offer me!
Also, $130… a month for 1 line is bogus!!!! I honestly feel like I’m being ripped off here!!!!!! Upset customer /rant

is t-mobile doing anything now for us for covid relief im in Southern California and im a cook and im still unemployed and December and Jan bills is combined and I need something other than a payment arrangement

Hey all! We're locking this thread. Please use Questions on COVID-19? for all questions related to our COVID-19 response. We don't have access to your account in Community, so for questions on your bill we recommend comunicándote con nosotros on Social Media or over the phone. And I think you can message us through the T-Mobile app still.

You should contact Tmobile using messenger on Tmobile's Facebook or Twitter accounts and see if they can

ayuda.

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I have the unlimited call, data, and text plans. They still disconnected our service and charged late fees and the per line reconnect fees. What makes matters worse is that according to one of your article links, they are not supposed to be doing this. So, what I take away from this is either I don't matter to them or they are going back on their pledge to not perform these types of actions. This will be the main reason I leave T-mobile.

What type of plan do you have?

https://www.tmonews.com/2020/03/t-mobile-carriers-waive-late-fees-coronavirus/

https://www.tmonews.com/2020/03/t-mobile-metro-unlimited-data-mobile-hotspot-coronavirus/

https://www.tmonews.com/2020/03/dish-t-mobile-600mhz-coronavirus/

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