Forum Discussion
dont fall for the "free line"
I got called by a tmobile store and said I was eligible for a 100% free line. I called customer support and the rep agreed and suggested to me that yes it was 100% true and free for being a loyal tmo...
Feeling tricked tonight as the 'switch your plan to lower costs' was presented to me after I was eligible for an upgrade. Talked into 2 additional lines that weren't needed and given a SIM card. My bill is actually higher and I am pissed.
Going into local store to resolve with Mangement. I have always loved TMobile but I have a very bad taste after this honestly-Came here to see if anyone else had the same grievence.
Signed a loyal customer for 10 years
