Forum Discussion

msjsmsj's avatar
msjsmsj
Network Novice
Hace 4 años

eip early payoff

I've recently purchased a new phone and am getting a monthly credit for a traded-in device (it was a mother's day promotion). I would like to pay off the entire amount rather than having to pay monthly and am wondering if I can still keep my promotional monthly credit if I just pay off to close an EIP.

The section below seems to say that it shouldn’t be an issue, but I have seen some contradicting answers. 

[[ Desde https://www.t-mobile.com/support/new-to-tmobile/promotional-credits#firstheading

  • Si pagas el total de tu EIP por adelantado, seguirás recibiendo los créditos recurrentes por dispositivo (RDC) prometidos como crédito a nivel de la cuenta durante los meses restantes del período de crédito promocional (hasta 24 o 36 meses).

¡Gracias!

  • It depends on the promo. You need to check the fine print of the agreement. Try using messenger on one of t-mobile's social media platforms to find out.

  • syaoran's avatar
    syaoran
    Transmission Titan

    The other variable is that you can usually only have one active promo at a time.  If you want to pay that one off to get another device on an EIP with a promo.  It is very likely the new promo will void the previous one once applied.

  • gramps28's avatar
    gramps28
    Router Royalty

    It depends on the promo. You need to check the fine print of the agreement. Try using messenger on one of t-mobile's social media platforms to find out.