Forum Discussion
Equipment payoff
I have a One Plus 8t on jump on demand that i wanna pay off. I followed the steps to try to pay off my device early but there is no option on the website to make a payment. It just shows me what i owe. I tried both the app and the web browser. I really didn't wanna pay a fee with an operator over the phone. Can someone give me some clarity on this?
- gramps28Router Royalty
Which JOD are you on? Looks like now it's an 18 month lease with option to purchase phone.
https://www.t-mobile.com/support/account/jod-jump-on-demand
- StandardCoreNewbie Caller
yeah. above steps don't work. maybe works for certain type of accounts? for such a big company, their website is really inefficient and below industry standards for 2023. paying off phone lines should really NOT be this complicated. step it up T-Mobile. We have faith in you 😀
- bradpmeNewbie Caller
Same here but recently going to the EIPJOD page redirects back to the account dashboard.
- gramps28Router Royalty
That's how I paid off the last 3 months of our phone last year.
- bradpmeNewbie Caller
That doesn't work. The website goes back to the main screen when trying to go to the EIP payment page. Same thing happens on the app.
- tmo_mike_cModerador
Try these steps:
- Log into your MyT-Mobile account.
- Haz clic Factura y pago.
- Haz clic Más opciones de pago
- Elige Equipment Installment Plans & JUMP! on Demand.
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