Forum Discussion

Hyungjun_Jo's avatar
Hyungjun_Jo
Network Novice
Hace 3 años

I need to ask you something about esim.

I bought an iPhone 14 and changed it from physical sim card to esim. I am going back to Korea because I couldn't solve the visa, and if I activate the esim of the Korean carrier in Korea, what will happen to the esim that I activated on T-Mobile? Do I have to deactivate T-Mobile esim when I go to Korea?

  • On the iPhone 14, you can have two eSIM profiles so you would be able to use both for a time. T-Mobile has roaming coverage in Korea, so you can keep both plans going. If you do need to cancel your T-Mobile service, make sure you reach out to have the plan fully cancelled so you don't run into issues later. Cancelling the T-Mobile plan should remove the number from that eSIM. If it does not free up that eSIM, you can also delete it in settings. 

    1. Presiona Configuración > Celular.
    2. Presiona en el plan que deseas borrar.
    3. Presiona Remove Cellular Plan.

    Hope this helps!!

  • What do you suggest for an eSIM plan, which plan, and will this work on an iPhone 13 mini?

  • Gems1220's avatar
    Gems1220
    Network Novice

    Hola,

    I would like to ask about T-Mobile esim I have installed. 
    I am using iPhone SE with Soft bank service and physical soft bank sim and I have installed T mobile esim in US. I am in Japan now and want to buy a new iPhone SE. I went to SoftBank yesterday, and they said that I need to check with T-Mobile to ask if the T mobile esim will work on a new iPhone. Will it?

    thanks,

     

  • I bought the iPhone14 and the Apple worker said they would easily add my Korean phone number at the store when I arrive in Korea. We had checked that my Korean phone provider was on the list for esim. However when I arrived they said they couldn't add it if I didn't remove my T-Mobile plan. They scanned a QR code and it had an error. My phone provider in Korea is KT. What should I do? If I remove the T-mobile plan can I just add it back when I return to the US? Is is complicated? 

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    On the iPhone 14, you can have two eSIM profiles so you would be able to use both for a time. T-Mobile has roaming coverage in Korea, so you can keep both plans going. If you do need to cancel your T-Mobile service, make sure you reach out to have the plan fully cancelled so you don't run into issues later. Cancelling the T-Mobile plan should remove the number from that eSIM. If it does not free up that eSIM, you can also delete it in settings. 

    1. Presiona Configuración > Celular.
    2. Presiona en el plan que deseas borrar.
    3. Presiona Remove Cellular Plan.

    Hope this helps!!

  • gramps28's avatar
    gramps28
    Router Royalty

    Make sure the phone is unlocked before you leave.  You should be able to delete the esim.  I know you can on an Android phone and I'm sure it's the same as Apple.