ID issue

I was switched over to T Mobile just over a month ago from Sprint. My experience so far with T Mobile has been horrible. I wish I could go back to Sprint. 

My caller ID comes up as Private Number. The problem with that is that people often do not pick up my calls because they assume it's a spam call. 

I have called T-Mobile 5 times so far in my attempt to resolve this issue. Each time, the representative promises me that the issue will be resolved then they tell me to wait 72 hours for the Caller ID to show up ...but it NEVER happens. 

I'm so sick to death of having to call T Mobile OVER and OVER and OVER and not getting any results. I'm even more sick to death of having to WAIT and WAIT and WAIT while suffering through that HORRIBLE music while waiting for a "specialist" to pick up the phone ..who will promise me again to get the issue resolved ..and then it's the same damn thing. 

Why is T Mobile so horrifically incompetent when it comes to such a simple matter as Caller ID

Having the right Caller Identification is critical for my survival in business.

T Mobile’s utter failure and incompetence when it comes to addressing this simple issue of Caller ID is jeopardizing my business and in turn my personal survival. 

I’m so frustrated by this horrible ordeal that I think the only solution may be to switch to Google Fi

Ben