Forum Discussion

mikedias's avatar
mikedias
Newbie Caller
Hace 3 a帽os

Lied To

T-Mobile lied to me. I was promised 4th line free and never got it. Now there's nothing they can (will) do about it. I signed up last October 4 on the promotion they were running at the time, but I didn't keep any proof of it so I'm screwed.

  • Ric221's avatar
    Ric221
    Bandwidth Buddy

    its been almost a year why is this just now a problem you are asking about. 

  • tidbits's avatar
    tidbits
    Spectrum Specialist

    was the offer 4 lines for $120 or something in those line?  I had something similar a few years back and the way they broke it down the "free" was free but it was broken down as if it wasn't.  The plan was $160 without the "free" line.  No one here can see your account so one can only speculate.

  • Radtam's avatar
    Radtam
    Network Novice

    I learned the "keep your receipts" game a few years ago. I basically frame it and put it on the wall馃槀. Not risking loosing it. They only store computer copies of our receipts for 2 months. After that, it's *literally* your word against theirs. 
    Also meaning you have documents and they don鈥檛. 馃槂