Need to turn off Data at night for kids phones

gogowojo wrote:

I have a child's phone with a line previously set to "No Data." Now they've grown up we'd like to re-enable data as with our other lines. However, there is no longer any other options besides "No Data." Does anyone have experience re-enabling data from Addons > Monthly Data Plan? Support call?

I'm facing the same issue. Was previously on Family Unl Talk,Text and Data, then selected "No Data" to test. Went back to "turn it back on" and the option for Family Unl Talk,Text and Data is gone. 
 

Did you have to call t-mobile to solve this? 

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I have a child's phone with a line previously set to "No Data." Now they've grown up we'd like to re-enable data as with our other lines. However, there is no longer any other options besides "No Data." Does anyone have experience re-enabling data from Addons > Monthly Data Plan? Support call?

Thanks for the tip albeit TMobile doesn't allow blocking by a specific number.

My apologies, I was unclear in my last post. I blocked the device by locating it using the IP address. TMobile has the IP address and Mac addresses as an identifier but will not allow me block using one or the other. It just blocks the device but device can still access wifi.

Anynametoo wrote:

I tried blocking devices on my mobile internet router using the devices IP addresses. That didn't work!

Can T-mobile do something tangible for once? Or are they in cahoots with the porn and tech industry that seek to destroy the lives of screens through their products?

Block the device by Mac Address, if that is possible.  If you block the IP, the device just gets assigned another one.

I tried blocking devices on my mobile internet router using the devices IP addresses. That didn't work!

Can T-mobile do something tangible for once? Or are they in cahoots with the porn and tech industry that seek to destroy the lives of screens through their products?

We've been with TMobile for 15 years.  I love TMobile and their new "un-carrier" way of supporting their customers.  But this issue will be the one that makes me switch. The family controls only work for turning off voice and text which is useless for most parents these days.  The real harm is having access to the internet when they should be sleeping.  This is a big problem for parents these days.

I've tried their family controls a few times over the past 2 or 3 years and it just doesn't work for stopping data.  If AT&T seriously has this figured out I will have to switch.  And it is a shame because I love TMobile otherwise.  If someone from TMobile can respond and tell me they are working on it would change my mind. 

JamesAlan65 wrote:

This solution, unfortunately, did not work for me. I selected my own phone as a test case, went through all the steps, the account indicates that I have no data, but… I still have a cellular connection and can still create a hotspot. I can't explain that. It's frustrating as I was hoping this solution would work. Any insights? Thank you.

Did you figure this out?

This solution, unfortunately, did not work for me. I selected my own phone as a test case, went through all the steps, the account indicates that I have no data, but… I still have a cellular connection and can still create a hotspot. I can't explain that. It's frustrating as I was hoping this solution would work. Any insights? Thank you.

scoop wrote:

I'm switching to AT&T as soon as my agreement is up.  AT&T has a super easy way to toggle data on and off for any phone in the account.  With T-mobile, it's a huge pain!

Do you know if Verizon offers anything similar?