Forum Discussion
Netflix limiting to one household.
I've been with T-mobile since they acquired Suncom in 2007. We have 7 devices on our plan (6 phones and a watch). Our plan was the first to offer free netflix and we're on that same plan to this day (never changed plans such as Magneta, etc., just added devices).
One of these phones (main tmobile account holder) lives in GA and the others (My Daughter and her family) live in Maryland. So how does this affect our Netflix?
Will we still be able to have netflix at both households because of the t-mobile deal? If not, will t-mobile offer something else?
gramps28 wrote:
Netflix is verifying log ins now. I recently signed into one of my TV's in my house and got hit with it but verified it.
From what I read is that Netflix will charge $7.99 for out of network sign ins.
The $7.99 is for direct Netflix accounts, not Netflix through third parties, such as T-Moble. The following is a copy and paste from the Netflix website. (I added the underline)
The account owner will need to purchase an extra member slot, then invite an extra member to use the extra member slot. The extra member must be activated in the same country where the account owner created their account. Extra members cannot be added to Netflix-included packages or third-party billed accounts.
jsavga wrote:
I don’t know why or how the above post was selected as the answer and the thread marked solved as it’s clearly not.
What is T-Mobile’s position on this?
What do they plan to do about it?
Do they intend to step in with Netflix on behalf of their customers?
Do they plan to change the promotion to something other than Netflix?
Do they intend to just not do anything?
This is basically a user to user forum with some tmobile moderation so most of the posts are from users.
If you want to try and get an answer try using messenger on one of tmobile's social media platforms like Facebook or Twitter to see if they have a response.
jsavga wrote:
I don’t know why or how the above post was selected as the answer and the thread marked solved as it’s clearly not.
What is T-Mobile’s position on this?
What do they plan to do about it?
Do they intend to step in with Netflix on behalf of their customers?
Do they plan to change the promotion to something other than Netflix?
Do they intend to just not do anything?
T-Mobile is not making any changes to our Netflix benefit and are still making sure that you are able to get Netflix for your household with the On Us feature. If you are using your Netflix account in other households, then you would need to look at the extra members options through Netflix, but that would not be included in what is covered by the Netflix on Us feature on your T-Mobile account.
We do also offer Paramount+ por cuenta nuestra for $4.99 per month for the Essential version, as well as a $10 discount per month for Philo TV.
T-Mobile would not pay for the extra memberships. If you upgrade your plan to Standard or Premium they charge you the extra cost. Why not be able to add a member to your plan (like you could if you had a regular Netflix account) and T-Mobile charge that extra cost also.
T-Mobile only handles the billing. Instead of you being billed by Netflix, Netflix bills T-Mobile.
Why not be able to add a member to your plan (like you could if you had a regular Netflix account) and T-Mobile charge that extra cost also.
If you view your account details in Netflix, there is no Add Extra Members option. That option is only available for standard Netflix accounts, not third-party billed Netflix accounts like T-Mobile. This is a Netflix policy and there is nothing T-Mobile can do about it.
When you sign up for a Netflix on Us promotion, T-Mobile is not creating your Netflix account. You are redirected to the Netflix site to create an account that is billed to T-Mobile instead of yourself.
T-Mobile does nothing more than pay your Netflix bill. They can't change Netflix policies regarding account sharing or adding additional memberships.
gramps28 wrote:
Netflix is also changing some plans
Appears Netflix is dropping the Basic plan, which T-Mobile only offered to one-phone plans. Guessing that T-Mobile will now offer the Netflix Standard with Ads plan instead.
https://www.netflix.com/signup/planform
tomwil wrote:
gramps28 wrote:
Netflix is also changing some plans
Appears Netflix is dropping the Basic plan, which T-Mobile only offered to one-phone plans. Guessing that T-Mobile will now offer the Netflix Standard with Ads plan instead.
I suspect that you are correct about that.
At least, this Netflix change does not affect existing customers. I have only a single line that qualified for the Netflix Basic plan, but I opted to pay the difference to upgrade to the Premium plan. So, T-Mobile pays the $9.99 for Basic, and I pay the $10 difference for Premium.
I suspect that the Netflix on Us promotion will be modified to offer the $6.99 plan with Ads. And an upgrade to Premium will cost $13 instead of $10. Anyone who has not yet subscribed to the Netflix promotion should do it now before these possible changes are implemented.
Netflix’s changes, which do not affect existing customers, leave new customers with the choice of a $6.99 per month “Standard with Ads” plan—the cheapest Netflix offers—as well as a $15.49 “Standard” plan, which allows for two simultaneous streams and 1080p full HD video quality, or a $19.99 “Premium” plan, with up to four simultaneous streams and 4K Ultra HD video.
The company eliminated its $9.99-a-month “Basic” plan and now estados on its support page it “is no longer available for new or rejoining members,”
epson wrote:
The $7.99 is for direct Netflix accounts, not Netflix through third parties, such as T-Moble. The following is a copy and paste from the Netflix website. (I added the underline)
The account owner will need to purchase an extra member slot, then invite an extra member to use the extra member slot. The extra member must be activated in the same country where the account owner created their account. Extra members cannot be added to Netflix-included packages or third-party billed accounts.
I tried to do this and NETFLIX told me that BECAUSE I pay for my Netflix through Tmobile, I'm not able to add the extra member slot. I would need to stop paying for Netflix through Tmobile and change to paying for netflix through their site. I contacted them mid July about this and that's what they told me. Anyone know if Tmobile is planning to make changes for this?
Bubbliezz wrote:
epson wrote:
The $7.99 is for direct Netflix accounts, not Netflix through third parties, such as T-Moble. The following is a copy and paste from the Netflix website. (I added the underline)
The account owner will need to purchase an extra member slot, then invite an extra member to use the extra member slot. The extra member must be activated in the same country where the account owner created their account. Extra members cannot be added to Netflix-included packages or third-party billed accounts.
I tried to do this and NETFLIX told me that BECAUSE I pay for my Netflix through Tmobile, I'm not able to add the extra member slot. I would need to stop paying for Netflix through Tmobile and change to paying for netflix through their site. I contacted them mid July about this and that's what they told me. Anyone know if Tmobile is planning to make changes for this?
no one will know anything until TMO makes some kind of announcement. or at least nothing will be said until they kick out a statement.
epson wrote:
gramps28 wrote:
Netflix is verifying log ins now. I recently signed into one of my TV's in my house and got hit with it but verified it.
From what I read is that Netflix will charge $7.99 for out of network sign ins.
The $7.99 is for direct Netflix accounts, not Netflix through third parties, such as T-Moble. The following is a copy and paste from the Netflix website. (I added the underline)
The account owner will need to purchase an extra member slot, then invite an extra member to use the extra member slot. The extra member must be activated in the same country where the account owner created their account. Extra members cannot be added to Netflix-included packages or third-party billed accounts.
Netflix is losing money because of their lack of quality content. How bout not gouging your customers? And give us something that might be worth the addl cost? Imo they need to be a little more careful, recently membership costs went ulp, now this. A customer exodus might happen. Meaning in users language choice, not dubbed. What have they released lately that is water cooler topic? How about staying relevant before charging more and more for tired shows. Other networks continue to offer great new content, for example Paramount & apple. Lol even Hulu
