Forum Discussion

cldavis0324's avatar
cldavis0324
Network Novice
Hace 3 años

Past text message records

How can I see past text message records.   I can only see the current month usage.    On sprint bill, it would list them all - Tmobile bills, it only shows the amount.

uso
  • RowdyD's avatar
    RowdyD
    Network Novice
    Hace 14 días

    When you download those records, what you get is just a list of incoming and outgoing, it doesn't actually show you the message itself, can you give those

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad
    Hace 3 años

    Hola @cldavis0324. Having the full call and message logs can be extremely helpful for a multitude of reasons. The bill that you see just the amounts is most likely the summary bill. That is the one that we send in the mail by default because full detailed bills can take A LOT of paper. You are able to see the call and message logs by logging in to your es.T-Mobile.com account and going to the Usage tab at the top. From there you can select other months if you want to see something other than the current usage. You can also download the PDF of the detailed bill from any of the last 18 months under the Bill tab.

    Hope this helps.