prepaid cancellation refund

caihy wrote:

gramps28 wrote:

If I cancel my post paid account I will be in the same boat as you with no access to my account. Verizon is the same, once you cancel you have no access to the account.

which is still unreasonable. they cannot just take the money aways without offering alternative option of services in exchange for the cash in the acct. just because the cell companies are providing equivalent services, doesn't make it right or fair, it only makes them balanced with each other. We have people committing all sorts of crime everyday, would you think it's ok to not put them into jail? if they have the keep the money for pre-paid phone services only, they should have to keep the prepaid line open until all the balance is used up. Taking the cash away directly is a robbery. 

& also making the service a scam because the money went from non-refundable to your bank to non-existing to your acct. its a SCAM @syaoran  

https://www.verizon.com/support/prepaid-billing-payment-faqs/

you can always run screaming from TMO and right into the arms of Verizon...however..

When does my prepaid payment expire? What happens if I don't make a payment before the expiration date?

fireguy_6364 wrote:

https://www.verizon.com/support/prepaid-billing-payment-faqs/

 

you can always run screaming from TMO and right into the arms of Verizon...however..

 

When does my prepaid payment expire? What happens if I don't make a payment before the expiration date?

 

A new expiration date is set each time you make a payment to your account.

It's set differently depending on when you signed up for your prepaid plan.

• I signed up for my prepaid plan AFTER 11/6/18
  As long as you renew your plan within 60 days of the plan renewal date, your account will stay active and your payments won't expire.
• I signed up for my prepaid plan BEFORE 11/6/18
  Once applied to your account, payments expire as follows:

Monto del pago	Expires In
$0.01 - 29.99	30 días
$30 - 74.99	90 días
$75 - 99.99	180 días
$100 or more	365 días

If you make a payment to your account before your expiration date, any unused balance will carry over and expire on your new expiration date.

If you don't make another payment before the expiration date, any remaining balance on your account will be lost and you may not be able to keep your mobile number.

 

 

this would be from Verizons site by the way..just so theres no confusion.

WEL then why when people paid 6mo in advance, the company could not keep the acct open? why the cash in the acct is taken away?? when the company takes  remaining balance away without offering alternative service for exchange for the existing money in the acct, it makes the above math COMPLETE LIE. Do you understand? 

caihy wrote:

fireguy_6364 wrote:

https://www.verizon.com/support/prepaid-billing-payment-faqs/

 

you can always run screaming from TMO and right into the arms of Verizon...however..

 

When does my prepaid payment expire? What happens if I don't make a payment before the expiration date?

 

A new expiration date is set each time you make a payment to your account.

It's set differently depending on when you signed up for your prepaid plan.

• I signed up for my prepaid plan AFTER 11/6/18
  As long as you renew your plan within 60 days of the plan renewal date, your account will stay active and your payments won't expire.
• I signed up for my prepaid plan BEFORE 11/6/18
  Once applied to your account, payments expire as follows:

Monto del pago	Expires In
$0.01 - 29.99	30 días
$30 - 74.99	90 días
$75 - 99.99	180 días
$100 or more	365 días

If you make a payment to your account before your expiration date, any unused balance will carry over and expire on your new expiration date.

If you don't make another payment before the expiration date, any remaining balance on your account will be lost and you may not be able to keep your mobile number.

 

 

this would be from Verizons site by the way..just so theres no confusion.

WEL then why when people paid 6mo in advance, the company could not keep the acct open? why the cash in the acct is taken away?? when the company takes  remaining balance away without offering alternative service for exchange for the existing money in the acct, it makes the above math COMPLETE LIE. Do you understand? 

 

Many users have a grandfathered pay as you go plan where if you refill with $100 you achieved gold status and you got preferred rates on minutes.

caihy wrote:

fireguy_6364 wrote:

https://www.verizon.com/support/prepaid-billing-payment-faqs/

 

you can always run screaming from TMO and right into the arms of Verizon...however..

 

When does my prepaid payment expire? What happens if I don't make a payment before the expiration date?

 

A new expiration date is set each time you make a payment to your account.

It's set differently depending on when you signed up for your prepaid plan.

• I signed up for my prepaid plan AFTER 11/6/18
  As long as you renew your plan within 60 days of the plan renewal date, your account will stay active and your payments won't expire.
• I signed up for my prepaid plan BEFORE 11/6/18
  Once applied to your account, payments expire as follows:

Monto del pago	Expires In
$0.01 - 29.99	30 días
$30 - 74.99	90 días
$75 - 99.99	180 días
$100 or more	365 días

If you make a payment to your account before your expiration date, any unused balance will carry over and expire on your new expiration date.

If you don't make another payment before the expiration date, any remaining balance on your account will be lost and you may not be able to keep your mobile number.

 

 

this would be from Verizons site by the way..just so theres no confusion.

WEL then why when people paid 6mo in advance, the company could not keep the acct open? why the cash in the acct is taken away?? when the company takes  remaining balance away without offering alternative service for exchange for the existing money in the acct, it makes the above math COMPLETE LIE. Do you understand? 

 

the fact that they didnt exactly hide the part that says "NON REFUNDABLE". I understand "non refundable" perfectly fine..

unless you are to believe that ALL the carriers got together and decided to run this scam on everyone..since they all have the same verbiage when it comes to this.

lets go with this..why was it ended? did they say why? did you pay 6 months in advance but that 6 month marker came up and you didnt re up on it even though you still had money in the system? what was the reason?  you keep side stepping this..

caihy wrote:

fireguy_6364 wrote:

https://www.verizon.com/support/prepaid-billing-payment-faqs/

 

you can always run screaming from TMO and right into the arms of Verizon...however..

 

When does my prepaid payment expire? What happens if I don't make a payment before the expiration date?

 

A new expiration date is set each time you make a payment to your account.

It's set differently depending on when you signed up for your prepaid plan.

• I signed up for my prepaid plan AFTER 11/6/18
  As long as you renew your plan within 60 days of the plan renewal date, your account will stay active and your payments won't expire.
• I signed up for my prepaid plan BEFORE 11/6/18
  Once applied to your account, payments expire as follows:

Monto del pago	Expires In
$0.01 - 29.99	30 días
$30 - 74.99	90 días
$75 - 99.99	180 días
$100 or more	365 días

If you make a payment to your account before your expiration date, any unused balance will carry over and expire on your new expiration date.

If you don't make another payment before the expiration date, any remaining balance on your account will be lost and you may not be able to keep your mobile number.

 

 

this would be from Verizons site by the way..just so theres no confusion.

WEL then why when people paid 6mo in advance, the company could not keep the acct open? why the cash in the acct is taken away?? when the company takes  remaining balance away without offering alternative service for exchange for the existing money in the acct, it makes the above math COMPLETE LIE. Do you understand? 

 

fireguy_6364 wrote:

caihy wrote:

fireguy_6364 wrote:

https://www.verizon.com/support/prepaid-billing-payment-faqs/

 

you can always run screaming from TMO and right into the arms of Verizon...however..

 

When does my prepaid payment expire? What happens if I don't make a payment before the expiration date?

 

A new expiration date is set each time you make a payment to your account.

It's set differently depending on when you signed up for your prepaid plan.

• I signed up for my prepaid plan AFTER 11/6/18
  As long as you renew your plan within 60 days of the plan renewal date, your account will stay active and your payments won't expire.
• I signed up for my prepaid plan BEFORE 11/6/18
  Once applied to your account, payments expire as follows:

Monto del pago	Expires In
$0.01 - 29.99	30 días
$30 - 74.99	90 días
$75 - 99.99	180 días
$100 or more	365 días

If you make a payment to your account before your expiration date, any unused balance will carry over and expire on your new expiration date.

If you don't make another payment before the expiration date, any remaining balance on your account will be lost and you may not be able to keep your mobile number.

 

 

this would be from Verizons site by the way..just so theres no confusion.

WEL then why when people paid 6mo in advance, the company could not keep the acct open? why the cash in the acct is taken away?? when the company takes  remaining balance away without offering alternative service for exchange for the existing money in the acct, it makes the above math COMPLETE LIE. Do you understand? 

 

the fact that they didnt exactly hide the part that says "NON REFUNDABLE". I understand "non refundable" perfectly fine..

 

unless you are to believe that ALL the carriers got together and decided to run this scam on everyone..since they all have the same verbiage when it comes to this.

 

 

lets go with this..why was it ended? did they say why? did you pay 6 months in advance but that 6 month marker came up and you didnt re up on it even though you still had money in the system? what was the reason?  you keep side stepping this..

then what is the reason why you think its okay for a company too keep your cash without fulfilling any type of service ? just because the company say so? then where does the protection for the users？

i’m simply stating a fact this term is taking advantage os users no matter who is paying for it, how much there is left, this act od taking cash away is WRONG 

what...is...the...reason...it...was...ended…?