Forum Discussion

paulishini's avatar
paulishini
Network Novice
Hace 3 años

re-activating a canceled line from abroad

Hi, I'm a student and I studied abroad this year. I cancelled (not suspended) my T-mobile line when I left the US. I still have the SIM card. I'm coming back to the US soon and I'd like to re-activate my line with my old sim card. Can I do this without having to call T-mobile from an international number? I'd like to do this ASAP before I return. Thanks in advance for your help.

  • Krusha9's avatar
    Krusha9
    Network Novice

    Hi my no. Has been cancelled and even my service has been cancelled ? 

  • syaoran's avatar
    syaoran
    Transmission Titan

    If your account is still open.  You can add funds to reactivate your plan.  If it has been more than 60 days of your account being inactive.  You will need to get a new SIM card and hope that your number is still available when setting it up with a new prepaid account.

  • Krusha9's avatar
    Krusha9
    Network Novice

    Hi my no. Has been cancelled just now, is it possible I can activate the same no. And how ?? 

  • syaoran's avatar
    syaoran
    Transmission Titan
    paulishini wrote:

    @syaoran its actually been just a few months. Thanks for your reply!

    You might be able to get the number you had then, if. it hasn't been reassigned.  You will need a new SIM card though. 

  • syaoran's avatar
    syaoran
    Transmission Titan

    Once the SIM has been deactivated, it can't be reactivated.  Any line cancelled, the number gets recycled back into the system to be reassigned.  When you return to the US, you will need a new SIM and potentially will need a new number, if your old one isn't available.  Being a year though, it is pretty much a guarantee that the number has already been reassigned.