Forum Discussion
Anyone else have a terrible time cancelling!!???
I cancelled home internet which by the way is atrociously awful. Things should go ok right? I cancelled 3 weeks early and sent in the device to the store. Again 3 weeks early. Next thing I know I get...
Been a customer since 2002 (Sprint). Upgraded phone and gave mobile internet promotion a try. Decided against it, returned the box and was assured bill would be as before. Of course, it wasn't and now I have to go to T-Mobile tomorrow to have the same people "fix" the problem I was assured would not happen. There is no doubt in my mind that the folks at the location did what they were supposed to originally but I am also certain that this type of thing is not a glitch but a feature of how T-Mobile does business. All it takes is a few customers who aren't on top of their bills to collect an enormous amount of revenue in meantime before, if ever, errors are caught. Errors which, if you have noticed, never go in the other direction.
T-Mobile life? Who actually wants to live a life simulated by cell phones? Do I really need an app to inform me about a bakery in my hometown while I'm already there? Plus, that's TikTok for you. The plans are complicated, and the pricing isn't competitive anymore. Competitive subsidies? T-Mobile provides financing on most devices, making it easy for customers to get devices with low down payments and affordable rates-that's incentive enough! So now T-Mobile has become my dad's carrier. They might as well just finish the transformation and rename it Verizon 2.0!
