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There was a specific voicemail that I received over one week ago, and I cannot delete it. The issue is specific to this message, because I ...","body@stringLength":"611","rawBody":"

I have a very bizarre issue with T-mobile voicemail system. There was a specific voicemail that I received over one week ago, and I cannot delete it. The issue is specific to this message, because I can delete other voicemails without any issue by just pressing 7 when I check my voicemail. I tested a different cell phone and I still have this voicemail. Something is clearly wrong on T-mobile system. But when I called the technical support (twice!), they thought it was my phone (Samsung S24+) and were totally unhelpful. I asked for escalation, but I never hear back from them. What a disappointment!

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gentle_tiger wrote:
\t
Additional information for T-mobile tech troubleshooting:
\t
If I call T-mobile voicemail (1-805-637-7243) via a landline phone, I can still hear this specific voicemail and cannot delete it.
\t

The message always appear as a nuevo message, which is very annoying.

","body@stringLength":"482","rawBody":"

gentle_tiger wrote:
\t
Additional information for T-mobile tech troubleshooting:
\t
If I call T-mobile voicemail (1-805-637-7243) via a landline phone, I can still hear this specific voicemail and cannot delete it.
\t

The message always appear as a nuevo message, which is very annoying.

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