Forum Discussion
How to contact support via text or chat
How do I contact support? I was having my "Free Trial" of home internet cancelled and they cancelled my primary line instead. It dropped the support call and immediately kicked me out out my accoun...
Try this link. If available a chat window will open.
I can’t believe the time it takes to set up lines on an existing account and then the waste of time it took to get a new phone on the same account, i have spent over 5 hours in the last two weeks trying to do so.
The amount of 6-digit codes I have to relay, numbers off the old phone (T-mobile sold me this phone)
if I could change carriers, I would; I have been with T-Mobile for over 30 Years. every time we need anything new it takes more time than the last house I purchased, It is clear to me that T-Mobile cares about new customers, not existing customers.
