Forum Discussion
How to contact support via text or chat
How do I contact support? I was having my "Free Trial" of home internet cancelled and they cancelled my primary line instead. It dropped the support call and immediately kicked me out out my accoun...
Try this link. If available a chat window will open.
Hola.
Is it just me or are you all having the same problem trying to connect to technical support?
I keep calling 611 and the 1 800 number and I am told to press 1 or 2 then I'm told that they will connect me to the correct service representative and that they will record for training reasons. They say we are transferring you now and I get hung up on.
This has gone on for a few days now and I am tired of this. Which is how I ended up on this chat site. Any suggestions? Before I cancel my account.
