Forum Discussion
Log updates
I have tried to check my phone call and text logs since the 23 of January and they still haven't updated. I have contacted Tmobile several times and all they tell me is wait 24-48 hours for an update...
Ediblejesus wrote:Stronglibra75 wrote:So pretty much what I have gathered from the multiple times that I've called. They are saying that they are updating their systems to where we will only be able to check our data usage once a week and then in the coming months, it will be where we will only be able to view it once a month at the end of the billing cycle, I have five lines and monitor my usage daily so they probably need to get it together. They're gonna lose lots of business. Praying that it gets fixed soon. I have four teenagers. 😩😩
Well, that is complete BS. I would jump ship over a change like that. Taking away and limiting features is not the way to keep loyal customers.
I will be finding another courier for my 4 lines. I've been with TMOBILE for 12 yrs but I am done. They could at least try being HONEST
