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Richcalahan's avatar
Richcalahan
Network Novice
4 years ago

signed up for three lines of Magenta max for 47 a line. Tmobile is charging me 260$ a month

When I signed up I did it only because 3 lines for a total of 140/month sounded like a great deal.  I was paying that as a sprint customer for one line. my first bill arrived and it was 260$ for one...
tmobile billing and promotion issue
Carmack78's avatar
Carmack78
Roaming Rookie
3 years ago
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I'm sure I'm not the only one who feels screwed over by T-Mobiles new math system. If everybody spoke up, I'm pretty sure nothing would change. It's worth a shot. 

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Tmobile is charging me 260$ a month","id":"message:8828","revisionNum":1,"repliesCount":6,"author":{"__ref":"User:user:51328"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:accounts-services"},"conversation":{"__ref":"Conversation:conversation:8828"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:8828"},"body@stripHtml({\"truncateLength\":200})":" When I signed up I did it only because 3 lines for a total of 140/month sounded like a great deal.  I was paying that as a sprint customer for one line. my first bill arrived and it was 260$ for one...","body@stringLength":"826","rawBody":"

When I signed up I did it only because 3 lines for a total of 140/month sounded like a great deal.  I was paying that as a sprint customer for one line.
my first bill arrived and it was 260$ for one month.  After a long phone call I was assured the problem was fixed.  Then I got my bill and it still said 260$.  After another call I was assured the problem had been fixed but after that bill had been issued.   
well, my autopay just went through amd I was charged 260$ again for the next month.  
Has this happened to anyone else?   If they can't fix it I'll just have to quit.  Also,  oddly, my sprint coverage seemed better and faster than my T-Mobile coverage even though they are supposed to be the same.  
regretting the switch

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When I signed up I did it only because 3 lines for a total of 140/month sounded like a great deal.  I was paying that as a sprint customer for one line.
my first bill arrived and it was 260$ for one month.  After a long phone call I was assured the problem was fixed.  Then I got my bill and it still said 260$.  After another call I was assured the problem had been fixed but after that bill had been issued.   
well, my autopay just went through amd I was charged 260$ again for the next month.  
Has this happened to anyone else?   If they can't fix it I'll just have to quit.  Also,  oddly, my sprint coverage seemed better and faster than my T-Mobile coverage even though they are supposed to be the same.  
regretting the switch

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I'm sure I'm not the only one who feels screwed over by T-Mobiles new math system. If everybody spoke up, I'm pretty sure nothing would change. It's worth a shot. 

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I'm sure I'm not the only one who feels screwed over by T-Mobiles new math system. If everybody spoke up, I'm pretty sure nothing would change. It's worth a shot. 

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