Forum Discussion

RLS's avatar
RLS
Newbie Caller
Hace 2 años

remove line from my ONE olan

I have an old one plan with 5 lines, one of which I no longer use. Is it possible to remove the line and lower my bill?

  • you are able to just make sure whatever plan you are on doesnt have some promo going for that line or for having that many phones on an account.

  • syaoran's avatar
    syaoran
    Transmission Titan

    You will need to reach out to Customer Care at 611 or DM T-Mobile on Facebook or Twitter to find out if cancelling a line will lower your plan.  No one here has access to your account as this is primarily a peer help forum for customers to seek out help from other customers.