Forum Discussion
Scammed after Survey
If you are prompted to take a customer survey for T-mobile and then offered a "free" item for participating...do NOT participate. I have recently discovered that I have been scammed for more than 3 months at $49.99 a month by Bigtakeup.com after accepting the offer and receiving a "free" flashlight! I had to cover the cost of shipping, which is how they had my credit card info. Information about this company is posted on https://www.scamdoc.com/view/674681#comment-add-success and someone there posted the same issue relating to T-mobile. My question is has anyone else experienced this issue and did you reach out to T-mobile?
T-Mobile is a money grab my bill changes every month & the reps lie. So you can make a payment only for your phone to be turned off and added on fees. Going to metro I never used to have this problem with hidden fees. Trash customer service!
This is a scam. You get a free gift for filling out the survey but you only have to pay the shipping.
Credit card to pay for shipping is then used to charge $150 on your account.
De: T-Mobile <customer.feedback@t-mobile.com>
Fecha: October 21, 2024 at 6:37:37 PM PDT
Para: GARY
Asunto: T-Mobile requests your feedback!
Reply-To: T-Mobile <customer.feedback@t-mobile.com>T-Mobile requests your feedback!
Hey GARY,
Thanks for being a valued T-Mobile customer! We would love to hear about your experience with us. It'll take about 10 minutes and your input will help us shape the future Un-carrier experience!
Take the Survey
Gracias,T-Mobile team
Clearly scams! Always take the time to see where the e-mail or text has come from to make sure it is legitimate before clicking or responding to it.
I also got scammed on Dec 29, 2022 with a message from contactaht@kitgt.surveyrewards.pro
They offered a “T-mobile survey” and offered rewards (different gadgets at the cost of a shipping) around $4.95 - which in fact appeared to be a charge of $14.95 and the cards details and address sent to “Adken Tech Gadgets” and with addresses of support that looks like this.
The colors look same as T-mobile, and, being a good T-mobile sitizen, I forgot to check e-mail address from which it was sent! What a scam!!!
It’s a scam.
Text the original text to 7726 or spam .
