Forum Discussion
T-Mobile Bait and Switch scam on December 2021 "Free" upgrade to IPhone13 + airpods
unicorn2023 wrote:Can we report Tmobile to the consumer affairs under scammer? this is ridiculous big company can get away with scamming customers.
Same promotion this year with a free iPhone 14. Same deal, credits because they can't "legally" give you the phone for free. Small bill first month, which happens to be within the timeframe where you can cancel your contract, then higher and higher so that I am basically at the same amount per month I was at with Verizon. Was suppose to be getting credits each month for the phone but instead making payments so the phone is NOT free. What a scam. Entire reason for switching was to lower the monthly bill, not to get a phone. But, hey, an upgrade for FREE in order to switch - that's a nice perk - who is going to turn that down? It does appear to be a bait and switch maneuver. Contact the FTC if you want anything to really happen. And, take it to social media. And, the coverage isn't better than Verizon either.
https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection
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