T-Mobile Bait and Switch scam on December 2021 "Free" upgrade to IPhone13 + airpods

pclayton2 wrote:

I was hit with almost the exact same thing. Mine was trade in my iPhone 11 and get $800 in credits on an iPhone 13, 13pro or 13 ProMax. When I sent my iPhone 11 in I was given a 250.00 credit that they put toward my phone bill, not the new iPhone 13 ProMax and now get a monthly installment credit of $19.17 for 30 months which is $575 not $800.00 Plus they offered free AirPods by charging me $130.00 and then told me that I would get a $130 visa card. The problem is that I was never told I had to go on line and fill out a requdest with a Promo code to get the $130. I just kept waiting for the visa card to arrive and when it didn't in three months I called and was told there was nothing they can do because the promo was over and I didn't submit my request in time.  I cant wait to switch over to AT&T 

I as well fell for tmobiles rudy-ga-suttie! I am still in the grips of they carnage it has created on my days.there has not been a month go by that om not one tge phone with them at least 3 to 4 hours a month. I don't speak to some family members that much. It was all fine with the switch and trade in and tge new phone.tge plan was 54 bucks..mind you im happy as alark.unyil I added the internet and had my phn stolen. That's when the deceptive garbage entered my days.sudthe stolen phn suddenly became a phn I had to now pay for monthly. Then my phn plan went up to 100 bucks and the internet is 50.so I went from a new phnat no cost to paying lost myv54 buck plan and got the internet gor 50 when I was tokd 40.i have one phn I use.im a very old small one man business who is not in the greatest financial situation lately. Due yo some health issues and related issues. So I had to get anther packed ge tge internet and now the internet all under tge tmobike business account.i started at 54 and free ohone.nowvi pay for the phn 110 for one phn but have to pay for two tgat is not even active but was told tgus was rge only solution tgen let's add tge internet at 50 bucks.so I'm our of pocket 120 in just a short year and a half. I'm at their mercy monthly. I'm told I can't use my ACP account. That's tge government help do to my age and income. But they sure mess with my money.currantky I owe over 800 bucks because I can't naje the full payment.so I have ti wait and get suspended per their staff call pay a portion get my phn turned back on.gey charged a additional 60 dollars every time due to reconnecting sometimes twice a month they won't wave the 60 buckes.i started at 54 a month now I don't even know what is going on.i do know they the stress over a dam cell phn is increasing troubling. Should tgat even be a statement that comes out of anyone's mouth.tgere us alwats something waiting to Clip me.i have to get away from this debacle and exercise my rights abd use the phn program available to me.but tge cost of getting run over by tmobile for leaving is real and will continue to press me on the months to come.idk.it was so nice at the beginning but tgat honeymoon didn't last very long. Now it time to seek the separation and move on with my life.ir sounds like many bothers are getting the Rudy-ga-zuddie from the magenta colored company. Please advise if anyone has some insight they can share thank-you