Forum Discussion
T-MOBILE support does not speak English
Five phone calls to fix a simple problem and no one speaks English. They are reading canned scripts in broken English: "Thank you for patiently waiting", but there is no ability to communicate w...
Terrible Cust support, or lack there of. Most times they don't understand and don't speak English correctly. It takes an unacceptable amount of time to get them to understand the problem. SHAME ON YOU TMOBILE. I'm in the USA PLEASE LET ME KNOW HOW TO CONNECT TO A PERSON IN THE USA who understands. No matter when I call I always connect to a person who is NOT IN THE USA and Doesn't Understand. I'm a long time customer and up until the past year or two there wasn't a problem.
