Text is blocked and T-Mobile is saying I was spamming

I've been having the same issue and I'm seeing across quite a few forums that many t mobile users, samsung in particular, are experiencing the same issue. Wonder what kind of lawsuit they'll have for this one!

I have been blocked as of yesterday from sending text messages.  I can receive.  I was told that i sent too many "Links" in my text messages about the same topic.  The block is supposed to be lifted at 6:38 tomorrow morning.  No warning, thinking i was texting people and they weren't getting my texts. After 2 + hours on the phone with customer service, I was told there isn't anything they can do until the block is lifted.  I asked how to avoid this problem in the future, i was told to email links.  I've been a customer for over 20 years. I'm furious. That's it we get no assistance no other reason for this to have happened. 

Have you gone to another carrier? Which one and what brand phone did you get?

I just realized this morning that people I had texted were not receiving my texts although I was receiving theirs.  

I contacted TMobile Support and was informed that I'm on a 10 day block.   They had no idea why after reviewing my very low texting activity.

I get NO messages from TMobile when I text that  indicates I'm being blocked.  People simply think I've been ghosting them when they don't get any response to their texts.  Three of those texts were relative to scheduling contract presentations and reviews.  Thanks to TMobile, I have probably lost those deals. 

Apparently, according to Support Supervisor, the block is implemented automatically by the system and there is NO way to override it.

I send MAYBE 5 texts a day and belong to 3 text groups with less than 8 others in each group.  Those groups text once or twice a week.

I traced my activity back to Oct 12 which according to Support is the day the block started.  I had one (1) text that day.  I had sent an article link to one (1) person.  The article was on … The Gateway Pundit.

Deja vu.

Have the exact same issue - mine started in Dec 22 and I was restricted for 10 days - no idea why.  Then in January I started having the same issue - none of my text msgs were getting thru.  Tech support was of NO help. They think I'm suppose to put up with their stupid developers (probably from **ndia),  So I thought the problem (at first) was my phone (A71) so I bought a NEW phone and transferred my stuff over.  The text messages were getting thru to my friends for 1 WHOLE day - then bam, no test messages again.  Now I'm at the point of going to another carrier.  I've been with tmobile for 15 yrs - obviously loyalty doesn't matter.  Their text message to me was it could take 3 days OR longer to get a resolution if any at all.  Don't know about you guys, but their is just not acceptable.

Reputable site for sure. I can't get a straight answer from anybody at tmoble. The block is supposed to be lifted tomorrow morning. If not I will go check out Verizon. 

I just filed a complaint with the BBB regarding T-Mobile blocking numbers for spamming when they actually are not spamming and the 10 day wait hold.  Unfortunately, it will take 14 days for the BBB to investigate. But at least its a start.

My number was used to send scam texts. People would report my number as a scam number. T-Mobile had to file a ticket with their engineers to have the number unblocked. I started having the problem in November and it was barely fixed in March. I filed a complaint with the FCC, and I believe it's the only reason I got a resolution. 

It just happened to me for no reason, and ive been on hold w technical support for 2 hours. Im about to lose my mind. 

Is this even legal? Is there anything in their terms and conditions that allow this?

This happened to me on June 15, 2023.  I would text and I would get no responses.  I even text my own number and was like what is going on.  They told me bc someone in my family group chat reported my number as spam.  Umm that is not the case bc everyone was asked.  They put an urgent ticket in. Back-end Engineers denied it or couldn't take the spam block off.  Which I think is the most ridiculous thing ever.  I bet if I was a T-Mo employee it would not have happened, or the block would have been removed very quickly.  Quick to put a spam block on but can't take it off for 10 days???!!!!! I have called numerous times.  Last time was yesterday.  I hope the Account Manager / Specialist can actually help.  T-Mobile needs to get it together and learn how to actually tell the difference between a spam message and a text message from a number that has been with T-Mobile for over a decade.  One thing I know is that they will not be the number 1 carrier if they can't control their error.  Everyone uses texts more than they talk on the phone.  Unfortunately, I have family in a different state and not doing too well.  The only way to contact is through text.  I have 2 kids, 1 in another state for college with crazy class hours, and he texts me when he can.  Another child who just got their license.  Plus, I am a landlord, and all my tenant does is text.  Does T-Mobile realize what they are doing to their customers??!!!