Forum Discussion

magenta2600854's avatar
magenta2600854
Newbie Caller
Hace 7 años

TMobile has no deals for current customers

I am sick of this nonsense where I need to add a line in order to get any promotion.  I have been a loyal customer for over 5 years and I am about to leave because I can literally no buy a new phone on any promotion without adding a line.  It's a bs way to jack up current number of customers and manipulate active lines/user data.  Why would I need two phones and another line.  Why can't I just get one phone at half off like all of the other carriers that run promos. 

  • As mentioned already, we do offer some promos that do not require adding a line in order to take advantage of a good deal on buying a phone. My apologies if anyone's missed out on any promos we've run, but the good news is deals like that will continue to run in the future. I encourage keeping eye on our Community-2842 space here for the latest offers we're running.

  • gramps28's avatar
    gramps28
    Router Royalty

    I was an existing customer when I got my LG bogo.

    currentcustomerneedsbogophonedeal wrote:

    Im pretty sure the purpose of this post is point out there are no BOGO offers for existing customers.

  • nelfar212's avatar
    nelfar212
    Transmission Trainee

    I took advantage of the Note 8 Bogo. I did have to add a Line. However, I canceled one of my existing voice lines, which allowed me to take advantage of keeping my older Simple Choice plan,  Also many who took advantage of the BOGO's canceled the extra line they added once they received their rebate. Yes, it would be easier to simply be able to get a free phone without taking any of the steps I mentioned. The upside, many of us have plans that are worth their weight in gold for being long standing customers.     

  • gramps28's avatar
    gramps28
    Router Royalty

    They have that program and it's called Jump On Demand.

    Tmobile doesn't have contracts for plans, they lowered the prices of the plans to avoid sudsidies on the phones to recoup the cost of them.

    Now you can finance a phone foe 24 months which is like a contract but you can pay the phone off whenever you want.

  • gramps28's avatar
    gramps28
    Router Royalty

    Tmobile had the Bogo without adding a line a couple of months ago

    with the LG's , you just have to catch the promo at the right time.

    BTW this is the first time I bought flagship phones from Tmobile since I usually

    went with the Moto or Nexus lines.

  • As mentioned already, we do offer some promos that do not require adding a line in order to take advantage of a good deal on buying a phone. My apologies if anyone's missed out on any promos we've run, but the good news is deals like that will continue to run in the future. I encourage keeping eye on our Community-2842 space here for the latest offers we're running.