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I cannot find a true fix for this online. I went to a T-mobile store and the Rep told me...","body@stringLength":"740","rawBody":"

just last week this ERROR MESSAGE \"unfortunately t mobile has stopped\" started popping up on 2 of my 5 phones. I cannot find a true fix for this online. I went to a T-mobile store and the Rep told me that maybe I need to pay my bill. I told him my bill is paid in full. He than took a look at my 2 phones and said that if I upgrade my phones that this ERROR would go away. He could not fix my phones and told me that it is a phone problem. I told him that it is a T-mobile software problem and T-mobile needs to fix their software. I left and came home to contact T-mobile for a fix. I am waiting on a callback in 45 minutes. I am putting this problem out there is there a real fix for this ERROR \"unfortunately t mobile has stopped\"

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just last week this ERROR MESSAGE \"unfortunately t mobile has stopped\" started popping up on 2 of my 5 phones. I cannot find a true fix for this online. I went to a T-mobile store and the Rep told me that maybe I need to pay my bill. I told him my bill is paid in full. He than took a look at my 2 phones and said that if I upgrade my phones that this ERROR would go away. He could not fix my phones and told me that it is a phone problem. I told him that it is a T-mobile software problem and T-mobile needs to fix their software. I left and came home to contact T-mobile for a fix. I am waiting on a callback in 45 minutes. I am putting this problem out there is there a real fix for this ERROR \"unfortunately t mobile has stopped\"

"},"Conversation:conversation:6273":{"__typename":"Conversation","id":"conversation:6273","solved":true,"topic":{"__ref":"ForumTopicMessage:message:6273"},"lastPostingActivityTime":"2021-12-16T15:05:43.000-08:00","lastPostTime":"2021-12-16T15:05:43.000-08:00","unreadReplyCount":18,"isSubscribed":false},"ModerationData:moderation_data:6273":{"__typename":"ModerationData","id":"moderation_data:6273","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:6273_1":{"__typename":"Revision","id":"revision:6273_1","lastEditTime":"2021-08-07T10:37:23.000-07:00"},"ForumReplyMessage:message:6288":{"__typename":"ForumReplyMessage","id":"message:6288","conversation":{"__ref":"Conversation:conversation:6273"},"author":{"__ref":"User:user:144389"},"revisionNum":1,"uid":6288,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:accounts-services"},"subject":"Re: unfortunately t mobile has stopped","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:6288"},"parent":{"__ref":"ForumTopicMessage:message:6273"},"body":"

I gave up and flashed my galaxy On5 phone with rom from a PCS Metro On5 phone, which works in Tmobile network, to elminate the Tmobile app altogether. Popped my sim in and it works. You have to read up on using the Samsung ODIN flash tool but it's all completely free to use. The Samsung pc interface driver works for all galaxies. The ODIN website will give you everything you need but the stock firmware rom for your device which can be found elsewhere online. Basically you have to have Windows 8.1 or higher and you must run ODIN as Administrator on your PC. Once you get your firmware loaded into ODIN, you must press the download mode key on your phone and then press 'Start' in Odin. Your phone doesn't have to appear as a drive letter or a hardware device on your pc' it only has to show as a Sansung Composite device under the Device Manager usb driver list for it to work. The guy who said the 'stopped working' popup is a malware loop in the Tmobile app for older phones it right. Flashing or buying a new phone appears to be the only solution. 

","body@stringLength":"1083","rawBody":"

I gave up and flashed my galaxy On5 phone with rom from a PCS Metro On5 phone, which works in Tmobile network, to elminate the Tmobile app altogether. Popped my sim in and it works. You have to read up on using the Samsung ODIN flash tool but it's all completely free to use. The Samsung pc interface driver works for all galaxies. The ODIN website will give you everything you need but the stock firmware rom for your device which can be found elsewhere online. Basically you have to have Windows 8.1 or higher and you must run ODIN as Administrator on your PC. Once you get your firmware loaded into ODIN, you must press the download mode key on your phone and then press 'Start' in Odin. Your phone doesn't have to appear as a drive letter or a hardware device on your pc' it only has to show as a Sansung Composite device under the Device Manager usb driver list for it to work. The guy who said the 'stopped working' popup is a malware loop in the Tmobile app for older phones it right. Flashing or buying a new phone appears to be the only solution. 

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So idk if this will help anyone. But I noticed that the tmobile app that was in my apps in the play store was different than the one continously generating the error. So I went to the app store, and under my apps searched tmobile, it showed a tmobile app with a PINK icon, I clicked on that and while it was installed, it was not enabled. So I enabled it.Then when the pop up occurred again, I clicked on app info instead of close app. Which brought me to the older tmobile app with a white icon, i clicked the 3 dots in the top right,  and then clicked uninstall updates. So far everything is running smoothly and no more pop ups are popping. Fingers crossed!

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