what's up with T-mobile removing autopay discount for credit cards?

You’re welcome.

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Let me know how that goes. I was in a local Target and they tried to get me to switch. The asked  me what I was paying with my current carrier and I told him $70 for 2 lines of unlimited talk, text and data. He laughed and said he couldn't touch that price

syaoran wrote:

That was announced months ago.  It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue.  Removing the auto pay discount for credit cards negates that.  

How would you feel if someone wiped out our bank accounts and we sued you for all the money that was stollen. How much would that save you?

Or we stopped using Auto pay all together and had you mail out a statement every month. The credit card is the safest method for all of us. Thieves are everywhere even in your company.

Perhaps switching to a different carrier is what you want instead. Does this help you with profits?

Profits is the only thing this is about.  Perhaps we all should get rid of our cell phones and go back to the way it was. We all pay way too much for our cell phones already.

I would think twice about what you think you are saving.

dmichel236 wrote:

syaoran wrote:

That was announced months ago.  It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue.  Removing the auto pay discount for credit cards negates that.  

 

How would you feel if someone wiped out our bank accounts and we sued you for all the money that was stollen. How much would that save you?

Or we stopped using Auto pay all together and had you mail out a statement every month. The credit card is the safest method for all of us. Thieves are everywhere even in your company.

Perhaps switching to a different carrier is what you want instead. Does this help you with profits?

Profits is the only thing this is about.  Perhaps we all should get rid of our cell phones and go back to the way it was. We all pay way too much for our cell phones already.

I would think twice about what you think you are saving.

then keep using your CC card to make your payments..you just wont get the discount..dont see them saying anywhere that you cant use it anymore..you just wont get the auto pay discount.

Brian whowhat wrote:

Ive had T Mobile ever since they bought sprint.   Two data hacks in 1 year.  There is NO way I am giving them my bank account info for direct pay.  I will be dumping them for their money grab

Send me the paper bill until then,   Hello Mint Mobile

You're still going to be giving your money to Tmobile since they're buying Mint.

gramps28 wrote:

KP1123PHOENIX wrote:

classaction02 wrote:

Are there ay lawyers out there? I don' think it is legal to change the rules after you already made an agreement. What about a Class action law suite ??? I have been using my CC since I started with T-mobile in 2022 Feb. Now I will lose my discount. I chatted with them and was told that it is because people will pay with CC, get the discount, then revers the charge, REally? I don't think that is the case. How can they really expect someone to be forced to use a personal checking account or debit card to receive the discount. I can choose to use my CC but at a cost now of 20.00 a month, this is basically a charge to protect my checking account from being hacked. 

let me know if you find one for a class action suit I am ready to sign

Unfortunately in Tmobile's terms and conditions they can change it. Autopay discount is a perk not part of the plan cost.

Maybe. I am not a lawyer. They sell the service price using the autopay discount. The T&C is non-negotiable, making it a contract of adhesion. If a judge finds that it is unconscionable (arguably a heavy lift), then the T&C could be nullified.

I am extremely disappointed in tmobile. I've been with them since 2002. Short time after the opened up a kiosk in old value City dept store. Over these years I've brought over many many family members friends and just through periodic conversation I'd always praise tmobile with their service. But I must say in the last 5 - 6 years they have completely went away from their original business model and now it's either 1. A money machine that they just keep raising prices more and more. 2. Our data keeps getting hacked. Which I'm starting to think it's not a mystery. Has anybody ever been found? I almost have to believe tmobile is selling our info to the highest bidder to keep afloat  I don't know what to believe anymore. But to ask people to give up even MORE of their credentials like debit card and banking info.is just simply crazy to me. They been hacked 2x in 23 January and April I believe and I've gotten hits on the fishing site with my pH, email and name and address being on malicious site.

Look, tmobile if you want to keep customers happy and with you... This just isn't the way. I'll be paying off my installments end of this month and I'll be going someplace else. For half price. Already struck a deal with them. I've had it with this dance. And it's been a really long one. But it's just time to go. 

To those who read this sorry for the rant but it had to be said and expressed on their site as well. 

MistAtsiM wrote:

I am extremely disappointed in tmobile. I've been with them since 2002. Short time after the opened up a kiosk in old value City dept store. Over these years I've brought over many many family members friends and just through periodic conversation I'd always praise tmobile with their service. But I must say in the last 5 - 6 years they have completely went away from their original business model and now it's either 1. A money machine that they just keep raising prices more and more. 2. Our data keeps getting hacked. Which I'm starting to think it's not a mystery. Has anybody ever been found? I almost have to believe tmobile is selling our info to the highest bidder to keep afloat  I don't know what to believe anymore. But to ask people to give up even MORE of their credentials like debit card and banking info.is just simply crazy to me. They been hacked 2x in 23 January and April I believe and I've gotten hits on the fishing site with my pH, email and name and address being on malicious site.

Look, tmobile if you want to keep customers happy and with you... This just isn't the way. I'll be paying off my installments end of this month and I'll be going someplace else. For half price. Already struck a deal with them. I've had it with this dance. And it's been a really long one. But it's just time to go. 

To those who read this sorry for the rant but it had to be said and expressed on their site as well. 

 

Let me know where you're going for half the price. I would love to pay $35 a month for 2 lines of unlimited talk, text and data for 2 lines with a USA roaming agreement.

At&t. Something i said i would never do. But they still give autopay discounts. And it's bundled with my home internet and much better service at our house in terms of reception. With all tmo taxes and fees and 2 installments. We're at 265.. Less then 5 months ago we were at 130. 2 things changed. 2 watch lines & 20 in total. So doesent add up in my opinion. I'm just done with tmo. 

You can't figure installment plans into pricing since that will always vary. Also AT&T just changed their autopay discount.