Where can I write a positive review for two T-mobile store employees

M

MartyM46552

 Hace 4 horas

I would like to give a thank you Elizabeth.Macias20@T-Mobile.com . It was very refreshing working with her on transferring to T mobile, especially after losing hope with customer service from our previous provider. she gave such amazing customer service, very professional, knowledgeable, and kind/patient. My wife and I felt so comfortable to talk to her as she addressed our many questions! What great service ! She made transferring plans and changing my number a breeze. She was so great through the process, I couldn't thank her enough. I truly believe she should be recognized for her excellent service. She made a complicated process actually enjoyable for me and my wife as her personality and professionalism made it such a delight. Thank you Elly for your help . T-Mobile, I hope you realize you have such a great employee!!

I went to the T-Mobile store in Allen, Texas. Kevin helped me switch over on Sunday 9/24/23 and Mustafa helped me today with a follow up question. Both these guys were so kind and helpful. I'm a little older and they made sure I understood everything. You don't know how much that means- please, please pass along their names and praise them. I am really grateful to both of them.

I went into the T-Mobile store on cope (3SAP) I had dropped and cracked the glass on my watch the first time I was in there the young man was so rude told me my watch wasn't covered and threw a piece of paper at me and said call this number and walked away. I went back in today about 3 weeks after first incident and I was greeted by Zaybrea and she was so helpful and informed my watch was covered and walked me through all my option. She was very helpful and pleasant. I couldn't find anywhere where I could put good feedback besides here, so I hope this makes it to her. Zaybrea is amazing and friendly and helpful and deserves to be recognized for her good work. Thank you!!

Message received and sent up so the amazing people in the store get the recognition they deserve. :) Love it!

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