Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
It's an iPhone problem with receiving messages. But I'm not sure if it's isolated to tmobile iPhones.
TMobile is recording that the messages are sent (from both iPhone and Android).
The setting for "Send as sms" instead of iMessage was on for the iPhones in my situation.
