Worst customer service

T mobile Your team members aren't any help this has been my third time calling about a refund I called Sunday and "Danna" was supposed to take care of me she didn't she did it her own way and didn't not call me back like she so called claimed either I was waiting lol. Gave it time called up again Wednesday and now being told a different refund price , I'm annoyed send me something so I can get to work at this point , your team members explained to me 1-3 business day cool that should've been in play since Monday right "Danna" lol now back to "Ebony" a refund for $100 shouldn't take up to 3 days no freaking way, so I call up T mobile again and now another Team member explains to me "oh we can't credit it back to your card only your account" it's seems to me y'all company isn't coherent nor care about your customers it's obvious because I did my research and this ain't the first time T MOBILE pulled this sorcery on other customers 
count your days you keep treating customers like this your in for a rude awakening for real.