Forum Discussion
Worst customer service
Tmobile became the worst customer service carrier since they became TMobile USA. The original TMobile customer service was not bad at all. The TMobile USA has the worst, I mean, the worst of all cus...
Do you people even read these messages?
Tmobil customer service is legendarily bad. You guys are losing over a million customers every year and you customer service is actually getting worse. The service is pretty but why would anyone want to do business with a company that treats their customers so badly? The cell service is very good. The home internet is an excellent product but Good Lord, the customer is atrocious. I have literally been lied to by your associates and supervisors, promised callbacks that never came, and generally treated very poorly. I have no desire to do business with a company that steals from their customers. I don't expect anything to change but I just wanted to let you know why I will be canceling my service.
Merry Christmas
