Forum Discussion
Worst customer service
Tmobile became the worst customer service carrier since they became TMobile USA. The original TMobile customer service was not bad at all. The TMobile USA has the worst, I mean, the worst of all cus...
I've had tmobile since the merger and sprint before that. The last time I had good in store customer service was when sprint was still open. Every tmobile I go to employees have a very hard time taking their attention off of their phones, even when they are supposed to be actively engaging with customers. This has been every tmobile I have been to, every time. Almost like tmobile employees are paid to be on their phone for an amount of time while working in store. I've considered switching networks, might try one more store.
