Forum Discussion
Worst customer service
Tmobile became the worst customer service carrier since they became TMobile USA. The original TMobile customer service was not bad at all. The TMobile USA has the worst, I mean, the worst of all cus...
I honestly do not understand the level of ineptitude or just lack of care. I've been told several times that everything has been worked out and will update but nothing happens. I think they just say something to get you off the phone and hope you'll forget about it. My internet was cut off because of non payment even though I'm on autopay and my account shows no balance. It's maddening.
