How can i disable my voicemail?

That is correct.  T-Mobile has confirmed they have to do it fo you. I have had this done twice so far.

Thanks for the ##002# method.

I did it.  And the question now is how do I revert back to the old setting, which is having missed calls go to voicemail again?

I called T Mobile yesterday and they said they disabled it. It didn't work, and I told them that in the satisfaction survey. Someone called me back today and successfully disabled it for me!

I have a workaround. If I forward my phone to Google Voice, I can shut down voicemail altogether or I can have it transcribed and sent to my email.

In the (Google) phone app: Settings>Voicemail>Advanced Settings>Supplementary Services>Call Forwarding set ...busy, ...unanswered, ...unreachable to your GV number.

In GV Settings: under Correo de voz if you wish to block all voice messages turn off VM via Email and VM transcripts, I presume voicemails will fall into a bucket you never access. If you wish you can turn on both settings and you will get email transcripts of VM.

The best way to deactivate on an android is: #796# it will tell you it’s on, then #796# again to turn it off, which it will confirm

kristop64089 “The best way to deactivate on an android is: #796# it will tell you it’s on, then #796# again to turn it off, which it will confirm”

It does indeed give you those ON and OFF messages on my Samsung Android, but I can still leave a voicemail message on the phone -- t-mobile account.-- even though it says voicemail is off.

I called t-mobile several months ago to request the voicemail be deactivated.  It was deactivated for awhile but it's working again, and I did not request it be reactivated.

ZoomyBallou wrote:

kristop64089 “The best way to deactivate on an android is: #796# it will tell you it’s on, then #796# again to turn it off, which it will confirm”

 

It does indeed give you those ON and OFF messages on my Samsung Android, but I can still leave a voicemail message on the phone -- t-mobile account.-- even though it says voicemail is off.

I called t-mobile several months ago to request the voicemail be deactivated.  It was deactivated for awhile but it's working again, and I did not request it be reactivated.

 

That option tells me that my voicemail password is off or on, not the actual voicemail. I was on the phone with T-Mobile for almost an hour. They said it was resolved and yet, when I call my line from another phone, I still get my voicemail. It is ridiculous that something so simple is so hard to remove. It should be an option that we can remove ourselves, not something we have to depend on tech support to do.

Just called t-mobile and rep claims vm can't be deactivated. So tired of constant scam messages. Need to disable callers getting to leave vm. 

I'm using a Galaxy S23 Ultra the #796# toggles the password for voicemail. I was a sprint customer for over 15 years prior to T Mobile snatching them up, I could disable it without issue on their system, never been able to here. Nearly two years ago they broke my account in a manner that disabled my Voicemail, it didn't even come up as an option, I couldn't call in, no one got any notification about it until today. The customer support lady transferred me to support, while the guy was pleasant but just read off the same things I've found just searching google. He did escalate it to the engineering team, I'm not holding my breath on this.

jojiu wrote:

Thanks for the ##002# method.

 

I did it.  And the question now is how do I revert back to the old setting, which is having missed calls go to voicemail again?

Usually, do the code again.