How do I talk to a customer service person?

SOLFAN wrote:

Gracias @syaoran.  Maybe I was using the wrong words.  I did try asking it to connect me to a representative, hitting '0', etc.

I will try FaceBook.  

 

@gramps28 , have you done that?  If so, what was the magic phrase or number?  Because at the end of the dialog, the bot just keep repeating the same thing, over and over.

 

I've done it with credit cards and it seems like the magic word is cancel.

Gracias @syaoran.  Maybe I was using the wrong words.  I did try asking it to connect me to a representative, hitting '0', etc.

I will try FaceBook.  

@gramps28 , have you done that?  If so, what was the magic phrase or number?  Because at the end of the dialog, the bot just keep repeating the same thing, over and over.

Usually you just go through the prompts until you get connected to a person.

That takes me to an automated attendant which cannot handle my particular issue.

You can dial 611 from your phone.