Forum Discussion
LG V20 Text
I have one contact that will not give the option to send a SCHEDULED TEXT. As a matter of fact this one contact also does not give the option to ADD SUBJECT. All other contacts give the option to schedule text and add subject. I have deleted the contact and rebooted the phone at leas 3 times but it still does not show the option to schedule text and add subject. Any help would be greatly appreciated.
That's definitely a good call out. It might also be worth trying to note whether the problem comes back after you use a certain app each time, to see if something else is disrupting it.
- Marissa
- acehTransmission Trainee
I'll have to make that trip to the T-Mobile store because this is confusing.
- acehTransmission Trainee
Will do. Thanks for the concern.
- acehTransmission Trainee
I have the Yahoo Mail App on my phone. It pushes notification when I have a new email. After an email notification I checked the contact in question and it's back to "acting up", not displaying the "schedule sending" option. I'm not sure if the app is the culprit because why would it cause just that one contact to act up? I just disabled notification in the Yahoo Mail app, rebooted my phone and waiting to see what happens. I'll keep you posted.
- autofiveNewbie Caller
Found a new, pain in the butt work around. Similar to the other solution presented here. Go to message home use + to add a message. Enter the body of the message. Then select schedule, add time. After that, enter the contact. Here is the tricky part. You've gotta move quick. Click schedule before it recognizes them as a fellow t-mobile android user. If you are too slow it goes to the send arrow instead of "set"
- GregiscoolNewbie Caller
I have had the LG Stylo 6 for just a month or two now and this problem showed up for me as well. It came out of nowhere. It wasn't happening with people I had been texting already with scheduled messages.
What I have been able to discover is that when someone has Advanced Messaging enabled I cannot schedule a text message to that person. When that person does not have Advanced Messaging enabled/capability (I don't know which) I can schedule a message to them. My phone shows me with a purple texting icon in a contact profile that the person has Advanced Messaging. I can see that they don't if it is a different color.
I tested this with multiple users, both with and without, before I came here to reply. I had it with only 1 contact, but a second contact with the issue gave me the clue. I do not have any Advanced Messaging features enabled on my device as far as I can tell, even though it's supported. I think this is the problem and it is not only T-Mobile to T-Mobile people. It's all contacts on any carrier who appear to have that feature/capability.
- acehTransmission Trainee
Sorry I posted this in the wrong discussion.
- tmo_marissaEmpleado de T-Mobile
No worries, @aceh! I can move this over to LG discussions for you if you like. 😊
I'm a little mystified about the reason you're not seeing the same options for this contact as you are for the rest. Do you notice anything different about the format (as in, does the number have +1 in front of it, and the other contacts don't, or vice versa)? Is this just a standard individual contact, or is there something special about this number (does it belong to a business)? Do you know what carrier this person uses -- is it possible that their messaging system doesn't give them the option to receive a scheduled text, or a message with a subject line?
- Marissa
Discussion successfully moved from Discusiones sobre LG G para Discusiones sobre LG
- tmo_chrisSpectrum Specialist
Just checking in here to see how things are going? Did you ever figure out what was going on with that specific contact?
- tmo_marissaEmpleado de T-Mobile
Hey there, @aceh! Just wanted to stop by and see how things were going for you. 😊
- Marissa
- acehTransmission Trainee
There is no change from my original post.
*edited to remove email reply content - Marissa
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