Forum Discussion
RCS Issues, Google Messages Glitch, Group Message Issues
Hola,
This is a multifaceted problem that I've seen all over various forums, so I am not quite sure if the issue is specifically T-mobile, Google Messages, or something else. I have a Samsung Galaxy S22 running One UI V6.0, Android V14. The last software update was 22Mar2024 and these issues have been occurring for months.
- Frequently, in individual message threads or group threads, I will not be able to send or receive messages at all. I will get a single balloon of death that never converts to two balloons, and will not be given the option to send the message as SMS instead. I am connected to RCS, have 5G signal, and available WiFi.
- In a group chat with two other Android users (on two other carriers), random numbers join the group, and then leave the group. The other two users do not see this activity. I am the original owner of this phone and have had this specific phone number for about 20y so it is highly unlikely that this is a carryover from a previous owner.
- In the same group chat as in #2, I am frequently booted from the group. Sometimes I am notified of this on my side of the group chat and sometimes I am not. Someone has to manually add me back in. This happens at random times, and has been occurring for multiple weeks, so it's not like one of us got a new version of a messaging app suddenly and it broke the chat.
In other forums, I have seen the following as a "solution" of sorts: turn on airplane mode, force stop Google Messages, delete cache, delete data, restart phone in airplane mode, exercise patience, turn off airplane mode. I have performed this action many, many times. It seems to fix it, sometimes, but doesn't last very long. This is not a solution.
I've also seen performing a factory reset as a "solution." I have not done this yet because I find it absurdly excessive.
I know I am not the only one in the T-Mobile community to experience this type of behavior. I prefer using Google Messages to Samsung Messages so switching messaging apps is not my favorite solution either. Please advise on appropriate next steps to rectify this situation.
tidbits wrote:
Just need a Samsung device in the group and it causes the issue.
The only 2 constants are a Samsung device in the group, and Google Messages. It gets worse with more Samsung devices.
This is so true and frustrating.
The RCS issue has driven me to the brink of switching from being a long-time Samsung user to iPhone.
What I’ve found is that Google Messages RCS does not communicate as designed with iPhone users unless they enable RCS texting, and most don’t since they mainly communicate with each other via iMessaging.
I'm in numerous group texts for work, family, clubs, etc., in which about 70 percent of the members are iPhone users. Those group texts get broken up. in fact, my own number bounces back to me as part of the group text. I've been using Samsung Messaging as a workaround, but of course that app offers only very basic communication with no emoji reactions, etc.
I can pretty much guarantee that Samsung/Android are going to lose a lot of customers if they don't get this sorted out asap, because it's unacceptable. I've always been an Android fan over Apple, but that loyalty is waning quickly.
I have an old LG V60 and just switched to Google Messages from the standard one. It has some nice features, e.g. gets rid of spam, but really screws up group chats.
I've been experiencing this issue for months now. Does anyone know if there's a fix? I've tried most of the suggestions in this thread, but no luck. ¡Gracias de antemano!
I haven't experienced these issues thankfully. I have an s23 Ultra and am using Google Messages beta. I have a handful of group chats on my device. One specifically with the girlfriend and one of her friends. We both have s23 Ultra's and her friend uses a Pixel. If either one of them were experiencing issues, I would have heard about it and would have been asked how to fix it by now. I have seen other complaints in other forums specifically mentioning the s22 series though.
Same issue here. On s22+. Replaced phone and problem still exists. It's been 4 months.
I was unable to send MMS group texts since Saturday when my Galaxy Fold 3 5G received an update. What finally worked for me was to put the phone in Safe Mode and try to send group texts. It worked in Safe Mofe, so I put the phone back in Normal Mode to start uninstalling apps but it worked in Normal Mode too. Try using Safe Mode, maybe it will work for you too.
My RCS messages are suddenly all unencrypted. ¿Por qué?
This issue is absolutely. So tired of it. It's way more than a minor inconvenience and needs fixing immediately.
The only thing that worked for me was to delete my Google account from my Android device and then sign back in. And remember, before you remove your Google account from your Android device, make sure that you have backed up everything. Go into your backup on your phone and make sure everything you care about is checked, especially if you want to save your RCS messages. After the backup, you're going to go into accounts area under setting and remove your account, and then you're going to add your Google account back in. Make sure you have backups of any two-factor authenticator app you have on your phone and make sure you know your Google password before doing so! I know it sounds like a pain, but that's the only thing that worked. And by the way, Google is the entity who told me to do this as I have Google one and have Google support that I'm able to contact.
