Forum Discussion
LG IMS HAS STOPPED
Lcar wrote:T-Mobile is refusing to take responsibility for this LG device problem, in spite of the fact that they sold me what is now virtually a defective phone. I was told to call LG, HELLO, my phone is not working. They acknowledged that they "Partnered" with LG & understand that there is no partnership between LG & myself yet I should call their Partner? They are culpable, they sold me the phone. They are refusing to provide a replacement or trade in credit. The only option they gave me was to purchase a new phone & because my 20 year account is in good standing, they generously offered to finance my new phone! Shame on them for treating us like this, with no warning. And just a heads up to those attempting to find a work around I was advised if I attempted a factory reset I may lose all my data & not be able to retrieve it later. I filed a complaint with the FCC, the state Attorney General may be a better choice since the AG has the power to file a class action suit.
Agree wholeheartedly but there is no problem with the phone. I love my phone and want to keep my phone. Roll back the update that rendered these LG phones crippled.
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