Forum Discussion
LG IMS HAS STOPPED
I was able to find a solution that works. Turn off your Wi-Fi and keep it off or the box "LG IMS has stopped" will pop back up. Simply repeat the steps below to remove it again. You can navigat...
"LG IMS has stopped working" popup
AFTER 2 DAYS TRYING TO FIX, i SUCCEEDED WITH THE ‘PARTIAL FIX’ DOING THE FOLLOWING:
NOTAS:
- i have two LG V20 Phones and Fix worked for both when following these steps precisely.
- This fix is lost if you turn the WIFI back on or if phone is set to auto turn on when rebooting/turning on phone.
- Fix was not lost once resolved by rebooting phone.
- Fix does not seem to hinder phone operations other than WIFI must remain OFF. You can send & receive calls/texts with no popups.
- If you need WIFI for watching video, doing backups, etc., turn back on, but realize nuisance popup will resume and you will need to redo these below steps until T-mobile fixes the problem they caused.
- Call your State Attorney General and insist on an investigation.
FIX
- DO NOT FACTORY RESET YOUR PHONE
- Turn off WIFI
- REBOOT PHONE (ensure WIFI didn’t restart or make it stay off in phone settings
- Ve a Configuraciones →
- Apps/notifications ->
- App info ->
- Three dots ->
- Show System ->
- com-lge-ims-rcsprovider ->
- Almacenamiento
- BORRAR CACHÉ
- FORCE STOP (After clearing CACHE)
- CLEAR DATA (This will not delete your texts)
- FORCE STOP (After clearing DATA)
- Leave Settings. Popups should stop.
- Reboot. Popups should remain gone unless you turn WIFI back on.
T-mobile still has not addressed this massive problem publicly as of Mon May 23 10:15pm ET.. Shameful and possibly criminal.
