Forum Discussion

madhatter0's avatar
madhatter0
Network Novice
Hace 3 años

Text not being delivered

My husband has a Google Pixel 4a phone. He recently lost his new one and got a new SIM card put in his older one. Since then, when I try to text him, the status says Sent but not Delivered, and he do...
t-mobile
mensajes de texto
textos
Ritta_Clark's avatar
Ritta_Clark
Network Novice
Hace 2 años

It's possible that there might be an issue with the messaging settings or the new SIM card in your husband's Google Pixel 4a. It's unlikely that he inadvertently blocked your texts, but you could try the following steps to troubleshoot:

  1. Check Message Settings: Make sure that your husband's messaging settings are correctly configured, especially if there have been recent changes like the new SIM card. Ensure that your number is not blocked or marked as spam.

  2. Reset Network Settings: Sometimes a network reset can help resolve connectivity issues. Your husband can try resetting the network settings on his phone.

  3. Contact Carrier: If the issue persists, it might be a good idea for your husband to reach out to his carrier's customer support. They can check if there are any network-related issues affecting text message delivery.

  4. Clear Cache: If you're using a messaging app, clearing the app's cache or reinstalling it could also potentially help.

Hopefully, one of these steps will help resolve the issue. ¡Buena suerte!