Forum Discussion
WHY DO U GUYS NEVER RESPOND TO CHAT
I HAVE BEEN TRYING TO SPEAK WITH CHAT FOR DAYS AND YOU NEVER RESPOND ON THE APP OR WEBSITE! I AM ABOUT TO CANCEL MY SERVICE BECAUSE I CAN NEVER GET THRU TO ANYONE
I don't use social media and I feel it's unfair to force someone to contact them through those methods in order to get a response. I use the app and expect a response but sadly I am encountering the same issue. I'm tempted to cancel my service and just go to Verizon.
