Forum Discussion
wifi calling and text on NCL cruise ships
I was always able to use wifi calling and texting on Norwegian Cruise ships until recently. They changed providers to Starlink and now I fully have internet aboard but wifi calling and text wil not function. I have checked settings and have my phone set correctly. I have talked to other T-Mobile customers who have the same issue. I have been on 3 ships and wifi calling and text does not work on any. NCL claims they are not blocking wifi calling and text and this is a T-Mobile problem. Does anyone have a solution or know what is going on so I can assist NCL on a correction? I have a Samsung Android phone but i do not believe this is exclusively an android issue. Gracias.
Thank you. That was my first reaction but have been in contact with upper management at NCL who claims it is not intentional.
If your WiFi Calling and texting over WiFi works on other non-cruise ship and Starlink WiFi. It is them blocking the ports WiFi Calling needs to function. That is actually a common practice to get you tonuse their micro-cell on the ship, which they make a lot of money off of.
