Forum Discussion
Anyone else having issues sending/receiving picture messages from Iphone to Droid?
Recently switched to Tmobile, another family member got an iphone, I had to get a Galaxy, and now we cannot send or receive picture messages from one another. I went to the store and they said " they were having tower issues" but when I called customer service it showed no issues. They suggested using a different messaging platform… I don't have time for that and my family member barely can use the messaging app let alone another thing to remember.
HELP PLEASE!!
- thurst0530Network Novice
Anyone found a solution for this yet?!
- FfrancieyNewbie Caller
I haven't been able to receive or send pictures in over a week. I'm constantly talking to T-Mobile customer service. I'm leaving T-MOBILE for ATT next week.
- syaoranTransmission Titan
Tfeltner wrote:
T mobile is the problem, me and my son have new Samsung and my 2 daugthers have iphone none of us can send to the opposite. T mobile wants to blame our phone ans now say towers are down but they been down for over 3months with no resolution.
Unfortunately, that is almost always an iMessage related issue. RCS is available in iOS 18.2 and 18.3, but it will be a while before iOS 18 is really for a non-beta release.
- TfeltnerNewbie Caller
T mobile is the problem, me and my son have new Samsung and my 2 daugthers have iphone none of us can send to the opposite. T mobile wants to blame our phone ans now say towers are down but they been down for over 3months with no resolution.
- syaoranTransmission Titan
Princess Sophia wrote:
I am unable to send or receive any photos on my android phone through text message. I waited until this morning to send any because I supposedly went over my unlimited texting talk and data. I'm annoyed because I tried everything. I'm so angry. This has never happened before.
Do you have any data limits set in your devices data settings? If an image is too large to send, the text will not send. Attachments over MMS should be less than 1000Kb's to ensure they are sent and received.
- Princess_SophiaNewbie Caller
I am unable to send or receive any photos on my android phone through text message. I waited until this morning to send any because I supposedly went over my unlimited texting talk and data. I'm annoyed because I tried everything. I'm so angry. This has never happened before.
- fireguy_6364Modem Master
and the usual “turn off imessage” attempts i was never a big fan of..not that i have ever owned any Apple devices..but having to turn something off in order to get things to possibly work is NOT a work around..thats loosing an ability
- Anastasia_FrancNewbie Caller
Unfortunately the problem is squarely with Apple and iPhone, yet they say the problem is on TMobile's end. Yet my housemate has Verizon and is having the same problem. iPhone 14's cannot send photos to Android phones 95% of the time. It's totally frustrating when we have both iPhones and Android phones. Low res settings on the iPhone still doesn't work 90% of the time.
If anyone has found a fix let me know. I am tired of arguing with Apple Support
- syaoranTransmission Titan
SkiNH wrote:
The only option that seems to mostly work for me is to set the Settings→ Messages → Low Quality Image Mode to ON.
Not too sure if iMessage has a maximum file size setting, but the maximum MMS size that can be sent is less than 1,000kb. Setting it to 999kb should be fine, if possible.
- SkiNHNetwork Novice
The only option that seems to mostly work for me is to set the Settings→ Messages → Low Quality Image Mode to ON.
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