Forum Discussion
international 30day pass not working
Purchased the International 30
day pass before leaving the US for Europe. It's supposed to be working already, yet I have no internet at all, not even the slow 2G included in my plan. What am I doing wrong? Do I need to change the settings on my phone? IPhone 12? Help
I doubt that the failure is related to the data pass. Something else is wrong. Are you connected to a local network? Can you send and receive texts? Make calls? Have you dialed #RON#? You can call international roaming support at +1-505-998-3793. It's a free call from your T-Mobile phone.
Check to make sure you have roaming enabled on your phone. There should be an option to enable it under Network in the Settings.
