Forum Discussion
T-Mobile Says Warehouse Didn't Find Returned Phone Yet
Hi, My situation seems unique. I ordered the Iphone 13 Pro. They took the order and created the label. Before UPS picks up the phone, they marked in the label as return to sender. Even before UPS...
It can take time for received devices to be inventoried. It should show up as received in a few days normally but with trade-ins around new device launches, it can take a week or more sometimes for the device to be scanned in with Assurant.
