Forum Discussion
T-Mobile Says Warehouse Didn't Find Returned Phone Yet
Hola,
My situation seems unique. I ordered the Iphone 13 Pro. They took the order and created the label. Before UPS picks up the phone, they marked in the label as return to sender. Even before UPS picks up, it is marked but still UPS picks up and came to the closer town where I live. And then it started returning back to sender. It went back to Fort Worth. TX.
When I call the customer service, they said they didn't recieve the package. They are investigating it. The UPS is clearly showing that it is delivered to Fort Worth, TX.
I am not sure what needs to be done.
I am going to the same thing.. I sent back a phone over a year ago. although I have track information saying the company received the phone .. I am still paying for a phone I dont have..
Lo mismo regrese el teléfono y dise entregado y ahora después de 3 meses me están cobrando el teléfono 1500 dólares
Same thing happened with me. I am paying for my phone. It looks like it is a scam, I have followed up with them for 2 months and told them that I have returned my old phone , customer service assured me that it takes time ware house never found it and ended up paying the full amount. Don't fall for upgrade
